Diagnosis First
HVAC Repair and Maintenance in Vancouver
We diagnose the system first, then explain whether repair or replacement is the right next step.
- Equipment we installed, and equipment we did notServiced either way
- Diagnosis before a quoteThe repair-or-replace call needs it
- Serving BC since 2009Independent, owner-led
What a Visit Costs
No Surprises Before Your Visit
Review these terms before arranging a visit.
- Estimate
- At no charge for new installations
- Diagnostic charge
- Waived when you approve the recommended repair or replacement
- Service call
- A minimum fee where no repair or replacement proceeds, explained when you contact us
Estimates for new installations are provided at no charge, and the diagnostic charge is waived when you approve the recommended repair or replacement. If no repair or replacement proceeds, a minimum service-call fee applies and will be explained when you contact us.
- Published termsWritten down, not quoted at the door.
- Told beforehandExplained when you contact us.
- Diagnosis firstBefore any recommendation.
From a Google Review
A Repair Visit, in the Customer's Words
Matthew rated this 5 out of 5
We called in Monday at 830 and Rodrigo came at 11am and inspected the furnace giving us an estimate to repair it.
Next Step
Find Out What Is Wrong
What We Work On
The Systems We Cover
Repair and maintenance across the equipment we install, and across equipment previously installed.
- Furnaces
- Heat pumps, ducted and ductless
- Air conditioning, including air handlers
- Ductless mini-split systems
- Commercial rooftop units and refrigeration equipment
Before the Visit
Before We Arrive
We work Monday to Friday, 8:00 am to 4:00 pm. Closed weekends. If you can, have the equipment age, symptoms, building type, affected rooms and city ready when you call.
Recent Work
Service and Maintenance Work
What a service visit finds
Inside an equipment cabinet, and a draft inducer with corrosion around the outlet.
Diagnosis Before a Recommendation
When to Replace Instead of Repair
The recommendation depends on the diagnosed fault, the condition of the system and the options available for the building.
- What the fault actually is, once it has been diagnosed rather than guessed at
- The age of the unit: a signal worth weighing, never a cutoff on its own
- Whether this kind of failure tends to be the first of several
- Rising running costs, and whether the system is working harder for the same result
- What the rest of the system is doing: airflow, distribution, controls
- Whether replacing opens rebate eligibility that repairing does not
Maintenance
The Work
A maintenance visit covers the checks, cleaning and adjustments listed below.
- Inspection of the heating and cooling components
- Cleaning coils, blowers and filters, and replacing filters where they need it
- Drain lines and condensate pans checked and cleared
- Belts, fan motors and moving parts checked and lubricated
- Electrical connections tightened, controls and safety switches tested
- Thermostat calibration and settings
- Refrigerant condition measured on cooling systems
- Airflow checked, and the results explained rather than filed
How Often
A Common Schedule: Twice a Year
A common pattern is one check before cooling season and another before heating season. The right schedule depends on the equipment, its use and the building it serves.