How the Work Runs

This is the process we follow to prevent problems during installation, from the first appointment through ongoing support.

The Six Steps

  1. Book an Appointment

  2. Assess Your Home

  3. Choose the Right Equipment

    • Heat-loss and load calculation
    • Electrical panel and capacity review
    • Ductwork review
    • Permit needs
    • Strata-approval requirements
    • Rebate-eligibility screening
    • Equipment-efficiency selection
    • Airflow evaluation and balancing
  4. Schedule the Installation

  5. Check the Completed System

  6. Plan Ongoing Maintenance

Why It Runs This Way

The Assessment Comes First

Equipment is available to everyone. What decides whether a system performs is the work done before it is chosen and the care taken installing it. That is where our time goes.

The Cool Guys Promise

Firm Quotes. No Surprise Charges.

Once we inspect the job and provide a written quote, the price for the agreed work is firm. You will not pay more for that agreed work.

If you ask us to change the work, we will price the change and get your written approval before proceeding.

  • The equipment and work covered by the price
  • Anything not included in the agreed work