Get in Touch
Call, book online or send us the details you have.
How to Reach Us
Three Ways to Reach Us
Call during business hours to speak with the team. Book online to send your preferred times to the scheduling service. Email when your question is easier to explain in writing. We work Monday to Friday, 8:00 am to 4:00 pm. Closed weekends.
Read our Privacy Notice before sharing information.
Or email team@thecoolguys.ca.
When You Call
What to Have Ready
If you have these details ready, the team can understand the job more quickly.
- Roughly how old the system is, if you happen to know
- What it is doing, or has stopped doing
- Whether the home is a house, a townhouse or in a strata building
- Which rooms are the problem, if it is a comfort question rather than a breakdown
- Your city, so we can tell you straight away whether it is inside the area we cover